aS
abey S
1 reviews | Active since Apr 2019
03 May 2021, 14:03
EXORBITANT BILLING
This is so ridiculous been charged for R814 when my subscription option is R479 this is pay as you go system. Rain need to check there billing system and stop giving unnecessary calculation now i want to pay for these month to have assess to internet am been told i have arrears how will i have arrears when its pay as you go not a month to month
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Rain's replyOfficial
03 May 2021, 15:26Good afternoon Abey
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Rain's reply03 May 2021, 15:26
Official
Good afternoon Abey
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain