Exceptionally bad service from RAIN just like the rest!

Hi, July 2023, contacted RAIN and and requested a new RAIN ONE account, there was another account I was paying for someone else every month but it wasn't on my name and it wasn't on my ID number but I was paying the bill every month. I explained this to Linray Samuels and he assured me, that account would be closed and my new RAIN ONE account will link to my ID number with my email address etc. Router arrives with SIM cards etc. works well for the first month, now they are telling me I have to accounts linked to my name and they suspended the RAIN ONE which is unpaid, I use RAIN for my work and I cannot afford downtime, this doesn't seem to concern them in the least, they just disconnect, even though the account they were supposed to delete off my profile, has been paid. They actually have the cheek to say, I'm responsible for both accounts, how, I don't know. I have spend so much money or airtime and getting calls dropped, promises to call back etc. even this morning, still waiting. This is ridiculous. I don't know what to do anymore, way too frustrating.