KJVH
Kim Jane Van Heerden

1 reviews | Active since Feb 2020

20 Dec 2024, 14:33

Excellent Support From Rain Agent Siphiwe

I want to express my gratitude for the excellent service provided by the customer service agent at Rain -Siphiwe Kubeka.. He demonstrated exceptional technical understanding as well as constant feedback throughout the process, which kept me informed and reassured. His decision to escalate the issue to the appropriate team, who quickly resolved my problem, shows a deep understanding of the role. This level of professionalism and commitment to customer service is commendable. Thank you for the outstanding support!!!!!!!!!!

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Replies (1)
Rain
Rain's reply20 Dec 2024, 14:45
Official
Hi Kim Jane Van Heerden,

Thank you for those great words. We are glad to have provided you with a positive experience.

Regards,
rain.