RE
Rhyisa E

1 reviews | Active since Nov 2012

24 Feb 2021, 10:13

Excellent customer service

After numerous issues regarding delivery of my Rain 5g router, i finally received a call from a lovely lady Thabsile Thwala. She was a total god send as i was literally at that stage asking for a refund. She kept to her word by calling me back timeously and even arranged Rains oen couriwrs to deliver my router. What excellent client service. Polite, compassionate, understanding human being. I wish the world had more Thabsiles. I certainly hope her client skills are recognised by her superiors and she climbs the corporate ladder swiftly. Thank you so much Thabsile. And to Rain, you guys have a total gem!

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Replies (1)
Rain
Rain's reply24 Feb 2021, 11:35
Official
Good day, Rhyisa.

Trust you are well.
Thank you for the positive feedback we value it.
Here at rain we do our best to make sure that your journey with us is a remarkable one.

Stay safe.

Regards