MB
Michael B

1 reviews | Active since Jun 2022

01 Mar 2026, 18:02

Every week same ****!!!

Constant buffering all day! Worst ISP around , there's probably some alarm on the tower closet to me

0
Replies (8)
Rain
Rain's reply01 Mar 2026, 18:52
Official
Hi Michael

Thank you for bringing this to our attention.

We’re looking into your enquiry and will reach out soon with an update.

Regards,
rain.

Best regards,

Rain
Rain's reply01 Mar 2026, 19:21
Official
Hi Michael

We have just checked the connection. 

The connection is currently at speeds of 91.53Mbps 

We have reviewed your connection and see that the internet reception can be improved. Kindly place your router near the corner of Karreboom Street and Hexriviersberg Avenue (Bosmont Primary School) and test your connection.

Regards,
rain.

Best regards,

MB
Michael B's update01 Mar 2026, 19:57
Reviewer Update
Where's this speed test ran because it's definitely not what I'm getting from the rain speed test 
Rain
Rain's reply02 Mar 2026, 08:03
Official
Hi Michael,

Kindly note that your device is currently connected to your regular serving site, with speeds exceeding 100 Mbps.

Should the issue occur again, we kindly ask that you complete three speed tests on https://speed.rain.co.za at the time of the problem.

Once the tests have been completed, please forward the results via email to *** so that we can investigate the matter further and assist you accordingly

Regards, 
Rain. 

Best regards,

MB
Michael B's update02 Mar 2026, 22:30
Reviewer Update
Kindly note that I've had no ****ikg Internet all night!!!!
MB
Michael B's update02 Mar 2026, 22:31
Reviewer Update
This is bull****!!! I'm paying way too much for nothing at all.
MB
Michael B's update02 Mar 2026, 22:34
Reviewer Update
I can't even run the damn speed test because I have no Internet
Rain
Rain's reply03 Mar 2026, 08:24
Official
Hi Michael,

Kindly note that I tried calling you, however, was not able to reach you. 

Please provide me with an alternative contact number or a convenient time to call. 

Thanks, 
rain. 

Best regards,