TL
Tebogo L
1 reviews | Active since Mar 2025
22 Mar 2025, 09:11
ESCALATION KINGS AND QUEENS
Worst service ever. If had an option for zero stars i would use it. My payment date is on the 20th. I made my payment on the morning of the 20th however my service was already blocked. I have called the service desk over 20 times and all I have been told from the 20th is "we have escalated your issue and it will be resolved before close of business today".... that was 3 days ago and I'm still getting the same response while MY SERVICE HAS STILL NOT BEEN CONNECTED.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
22 Mar 2025, 10:06Hi Tebogo,
Thank you for bringing your billing complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply22 Mar 2025, 10:06
Official
Hi Tebogo,
Thank you for bringing your billing complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
TL
Tebogo L's updateReviewer Update
22 Mar 2025, 10:21EMAIL with POP has been sent.... for the 5th time.
FYI: The email address you provided is incorrect.
FYI: The email address you provided is incorrect.
TL
Tebogo L's update22 Mar 2025, 10:21
Reviewer Update
EMAIL with POP has been sent.... for the 5th time.
FYI: The email address you provided is incorrect.
FYI: The email address you provided is incorrect.
TL
Tebogo L's updateReviewer Update
22 Mar 2025, 15:58I have heard that line 10 times everyday for the past 3 days.... go ahead and "escalate " for the 16th time and maybe this time your own department will respond to you. As for me... I am canceling this nonsense of a service
TL
Tebogo L's update22 Mar 2025, 15:58
Reviewer Update
I have heard that line 10 times everyday for the past 3 days.... go ahead and "escalate " for the 16th time and maybe this time your own department will respond to you. As for me... I am canceling this nonsense of a service