PR
Promise R
1 reviews | Active since Mar 2017
02 Nov 2025, 09:59
Error in account billing, disconnected
Rain just disconnected me though payment was **** the 24th of October, this is the second time this is happening, I had to make a *promise to pay* just to get connected because they not answering the phone. Please fix this
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Nov 2025, 10:18Hi Promise
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Rain's reply02 Nov 2025, 10:18
Official
Hi Promise
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
PR
Promise R's updateReviewer Update
03 Nov 2025, 10:07My issue still not sorted out, will I be contacted or not. Because your chat bot isn't helping and you also not answering your phones. Why must I pay my monthly bill and still be told I'm suddenly in arrears?
PR
Promise R's update03 Nov 2025, 10:07
Reviewer Update
My issue still not sorted out, will I be contacted or not. Because your chat bot isn't helping and you also not answering your phones. Why must I pay my monthly bill and still be told I'm suddenly in arrears?