ENDLESS CYCLE OF ABUSE

Rain, Rain,Rain...where to begin.

1. got my sim card and on unlimited data for 15 days...no data coz sim card needs to connected with tech tire 2(the first time I heard of this department I thought oh yay! they have a department that knows stuff.) don't get my data free days I missed back but il hang in there takes 5 days to fix so I get 10 free data (that works for me)

2. After a long wait we finaly running on data and the 15days is almost over...activate off peak data for 250 adjust my off peak data effective as of the 1st day unlimited data ends. (checks dashboard...glad I did= off peak only begins in the next month.) I dispute this coz I got an email stating it begins this month not next month and guess who again? Tier 2. (now we know these guys can fix stuff but we also know they take forever.) 3 weeks and a few days later we get a reply something about being able to revert to the plan as per the email so anyway I imagine this means fixed. access again my dashboard and WE AT RAIN DONT GIVE A >>><<< ABOUT YOU OR YOUR COMMITMENT AND PATIENCE WE HAVE INCREASED YOUR DATA LIMIT WITHOUT YOUR SAY SO TO AN EXTRA 150 AND GUESS WHAT WE STILL NOT OFF PEAK. so I GUESS YOUR BILL WILL BE NOT JUST THE ORIGINAL R250 YOU INCREASED IT TO BUT R325..

So in conclusion you fix one problem with rain you left with another so don't bother on any other problem fixes once you have one issue just learn to walk away (tier 2 is just a smart way of saying wait while we create a new problem to keep you in touch) this has been evidence of an unhealthy relationship.