GB
Gideon B
1 reviews | Active since Dec 2016
25 Nov 2024, 19:09
Empty promises.
I need to know how you are solving my problem. It has been two months of empty promises. Speed test 7.43 download and 0.40 upload.
Helpful (0)
Replies (10)0
Replies (10)
Rain's replyOfficial
25 Nov 2024, 19:14Hi Gideon,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection speeds, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection speeds, and we'll be in contact soon.
Regards,
rain.
Rain's reply25 Nov 2024, 19:14
Official
Hi Gideon,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection speeds, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection speeds, and we'll be in contact soon.
Regards,
rain.
GB
Gideon B's updateReviewer Update
26 Nov 2024, 11:54I am using my private data. I can't connect to your router at all.
Please get a senior technician to contact me and refund me my money for the last two months.
Please get a senior technician to contact me and refund me my money for the last two months.
GB
Gideon B's update26 Nov 2024, 11:54
Reviewer Update
I am using my private data. I can't connect to your router at all.
Please get a senior technician to contact me and refund me my money for the last two months.
Please get a senior technician to contact me and refund me my money for the last two months.
GB
Gideon B's updateReviewer Update
28 Nov 2024, 20:08The issue persist for the third month!!!
You are not trustworthy or reliable.
Your promises are empty.
I want a full refund for 3 months!
Mbps download 1.06 Mbps upload 0.26
You are not trustworthy or reliable.
Your promises are empty.
I want a full refund for 3 months!
Mbps download 1.06 Mbps upload 0.26
GB
Gideon B's update28 Nov 2024, 20:08
Reviewer Update
The issue persist for the third month!!!
You are not trustworthy or reliable.
Your promises are empty.
I want a full refund for 3 months!
Mbps download 1.06 Mbps upload 0.26
You are not trustworthy or reliable.
Your promises are empty.
I want a full refund for 3 months!
Mbps download 1.06 Mbps upload 0.26
GB
Gideon B's updateReviewer Update
29 Nov 2024, 13:46These are ridiculous tips... Really primitive.
Moving routers around? Putting them on chairs?
I am in an apartment building with East-facing windows... How high shall I go?
Shall I also put bricks underneath to prevent the Tokolosh from *****ing my router?
Moving routers around? Putting them on chairs?
I am in an apartment building with East-facing windows... How high shall I go?
Shall I also put bricks underneath to prevent the Tokolosh from *****ing my router?
GB
Gideon B's update29 Nov 2024, 13:46
Reviewer Update
These are ridiculous tips... Really primitive.
Moving routers around? Putting them on chairs?
I am in an apartment building with East-facing windows... How high shall I go?
Shall I also put bricks underneath to prevent the Tokolosh from *****ing my router?
Moving routers around? Putting them on chairs?
I am in an apartment building with East-facing windows... How high shall I go?
Shall I also put bricks underneath to prevent the Tokolosh from *****ing my router?
GB
Gideon B's updateReviewer Update
30 Nov 2024, 17:21Download 0.9 upload 0.8
Very simple... If you don't have a fully functional tower, you should stop handing out routers and start reimbursing customers.
Very simple... If you don't have a fully functional tower, you should stop handing out routers and start reimbursing customers.
GB
Gideon B's update30 Nov 2024, 17:21
Reviewer Update
Download 0.9 upload 0.8
Very simple... If you don't have a fully functional tower, you should stop handing out routers and start reimbursing customers.
Very simple... If you don't have a fully functional tower, you should stop handing out routers and start reimbursing customers.
GB
Gideon B's updateReviewer Update
01 Dec 2024, 17:33I have done everything you suggested:
Download 2.1 Upload 1.9
Download 2.1 Upload 1.9
GB
Gideon B's update01 Dec 2024, 17:33
Reviewer Update
I have done everything you suggested:
Download 2.1 Upload 1.9
Download 2.1 Upload 1.9
GB
Gideon B's updateReviewer Update
01 Dec 2024, 20:31The first sensible response since 6 November 2024!
GB
Gideon B's update01 Dec 2024, 20:31
Reviewer Update
The first sensible response since 6 November 2024!
GB
Gideon B's updateReviewer Update
02 Dec 2024, 07:37They were sent last night already...
GB
Gideon B's update02 Dec 2024, 07:37
Reviewer Update
They were sent last night already...
GB
Gideon B's updateReviewer Update
02 Dec 2024, 18:34This is exactly the same message you published on 26 November.
Please contact me via email for a full refund for the last two payments.
Please contact me via email for a full refund for the last two payments.
GB
Gideon B's update02 Dec 2024, 18:34
Reviewer Update
This is exactly the same message you published on 26 November.
Please contact me via email for a full refund for the last two payments.
Please contact me via email for a full refund for the last two payments.
GB
Gideon B's updateReviewer Update
03 Dec 2024, 15:02The outcome is not what was promised in exchange for my payment.
I hope others can make an informed decision based on my experience with your company.
I hope others can make an informed decision based on my experience with your company.
GB
Gideon B's update03 Dec 2024, 15:02
Reviewer Update
The outcome is not what was promised in exchange for my payment.
I hope others can make an informed decision based on my experience with your company.
I hope others can make an informed decision based on my experience with your company.