HP
Heinrich P

1 reviews | Active since Sept 2024

14 Dec 2024, 11:23

Empty promises

Since this morning when they asked what tune would suit me for them to get in contact woth me im still waiting and its been from last week Wednesday with the faulty router ,swap out of the router and received the new one on Monday that i still cant use it!!

I am really sick and tiered of the useless assistance that never happens they dont reply to my emails but yet they are speedy to reply on here....

Is there any leagal steps that i could take ?? Because i really feel that they are waisting my time (and i hope it won't be stared out again) and being ****MED !!

0
Replies (3)
Rain
Rain's reply14 Dec 2024, 12:30
Official
Hey Heinrich P,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
HP
Heinrich P's update14 Dec 2024, 12:51
Reviewer Update
Stop saying sorry and fix the **** you gave me or even better you have my number .. Sooo i dont know heyy maybe CALL ME THEN SOMETHING CAN GET DONE BECAUSE YOU ALL ARE USELESS HOW HARD CAN IT BE JUST TO CALL AND ASSIST .

PATHETIC !!!!!!
HP
Heinrich P's update14 Dec 2024, 16:03
Reviewer Update
Why the f....... Do you need my number if didn't call then !!! Stop making excuses and do something because all you can say is " its been escalated " but the "lovely" group of people CANT REPLY TO MY EMAIL!!!!! I DONT WANT EXCUSES I WAND ANSWERS 😤😤😤🤬