WM
William M

1 reviews | Active since Jul 2020

04 Oct 2025, 11:14

***********

My account was billed twice the previous month and this month they attempted to debit my account again.

My internet has been disconnected and I still don’t have a refund.

I have called the call centre to rectify this but I still have not received any response.

I honestly would not recommend anyone to use Rain, they are quick to bill but very poor to assist when you have a problem.

#***8.

0
Replies (1)
Rain
Rain's reply04 Oct 2025, 12:00
Official
Hi William 

 Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.