****ed up service

Rain, please stop ****ming people. How can you deduct from my account on the 4th and the 12th, and when I call on the 16th, you tell me I have changed the payment date, which I have never done? When I requested to speak to billing, they put me through to someone who doesn't even speak English properly. I need my money back. I paid 3 times, including on the 16th. I paid an extra R625 for you to open up the service.