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AM
Akhona M

1 reviews | Active since Nov 2022

16 Nov 2022, 16:04

****ed off with rain

Been offline since last week sent back and forth emailing calling still I'm not connected and they deduct month end

0
Replies (6)
Rain
Rain's reply16 Nov 2022, 16:09
Official
Hi Akhona.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
AM
Akhona M's update16 Nov 2022, 16:16
Reviewer Update
You've been saying that since last week and my neighbor is using rain hers is working properly
AM
Akhona M's update16 Nov 2022, 16:27
Reviewer Update
I was told I'm gonna be connected to another still not connected I need to be assisted today
AM
Akhona M's update16 Nov 2022, 16:55
Reviewer Update
Why don't you guys optimize my router as you said or connect me to what ever tower my neighbor is connected to or restart my router call me I'm in front of it as we speak *** call me
AM
Akhona M's update16 Nov 2022, 18:11
Reviewer Update
Still no working done that I even resetted it still not working
AM
Akhona M's update16 Nov 2022, 20:23
Reviewer Update
2 hours later still no network, email from your support guys......

Hi,

Thanks for reaching out for help. This interaction has been logged and a customer care expert will get back to you soon to get you sorted.

In the meantime, if you'd like to share any extra info, just reply to this email.
Reference Number: ***


Chat soon,
rain

Which is quite irritating coz no costomer expect has got back to me still