****ed off spent so much money to resolve something that still not resolved

I'm so disappointed in rain service support and lack of interest or knowledge with assistance. I cancelled my train on Monday, Tuesday I called back to reinstate only to be misguided by lack of knowledge by a team leader Michelle. Who took over as the support person had no idea either on how just to get reinstate, I was told to update my banking details and make payment which was done immediately at time of call. Michelle told me my data would be up and running in 3 to 4 hours or by latest next morning which was never the case. The next morning I called again only to be told by a Lerato once a son cancelled you may not use I would need a new SIM. Again inconvenience by having to go to clicks to get a new SIM and all this time paying for data when I already paid for my reinstatement that is not activated. Lerato advise that I can activate on line but never happened. Spike the next day to an Aiden who blatantly **** and said he'd get management escalation and to resolve and no one called me back. Finished almost R200 airtime on this worst of nonsense **** that rain can do absolute **** about and buying data plus paid unlimited data and still not working. Last call to a whitney who also empty lieing promise to resolve and nothing 5 days later. I'm ****ed off at this point at rain lack of knowledge of their staff and lack to resolve.