KM
Kgotso M
1 reviews | Active since Oct 2015
04 Aug 2020, 13:14
****ed off RAIN customer
I purchased a sim with an unlimited data with rain which I only got a week ago but from yesterday my services are not active. I get a no service message on the network portion...I’m really not satisfied with their lack of communication with their bad service. Now I can’t do my work but i don’t even know what the reason is
Helpful (0)
Replies (4)0
Replies (4)Rain's replyOfficial
04 Aug 2020, 14:19Hi Kgotso
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply04 Aug 2020, 14:19
Official
Hi Kgotso
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
KM
Kgotso M's updateReviewer Update
04 Aug 2020, 16:11I can't keep complaining about the same people getting between me and how I need to do my work. I was relaxed yesterday because I thought it's just a technical problem but still today the network isn't working. I haven't done nothing today and the sad part is that 2 of my colleagues aren't complaining because theirs are active? What is it that I did wrong????
Sort this out as soon as possible...
Sort this out as soon as possible...
KM
Kgotso M's update04 Aug 2020, 16:11
Reviewer Update
I can't keep complaining about the same people getting between me and how I need to do my work. I was relaxed yesterday because I thought it's just a technical problem but still today the network isn't working. I haven't done nothing today and the sad part is that 2 of my colleagues aren't complaining because theirs are active? What is it that I did wrong????
Sort this out as soon as possible...
Sort this out as soon as possible...
KM
Kgotso M's updateReviewer Update
05 Aug 2020, 09:32I’m disappointed that on day 3 I still can’t use the service that was active and disconnected without a reason! I received setting from one of Rain agents which didn’t help with anything!
KM
Kgotso M's update05 Aug 2020, 09:32
Reviewer Update
I’m disappointed that on day 3 I still can’t use the service that was active and disconnected without a reason! I received setting from one of Rain agents which didn’t help with anything!
KM
Kgotso M's updateReviewer Update
06 Aug 2020, 11:12I’m disgusted with this nonsense of rain now!!! They are super pathetic with their stinking service. We can’t even get them on the phone but they don’t have the decency to call the clients back! It’s the 4th day without a working sim that just stopped and everyone around me with the same rain packages are working. If they can’t give me their service then why don’t they give me my money back and take their service and shove it where the sun doesn’t shine...I’m really angry with their nonsense! All they do is send an email just once and don’t reply to what you’re telling them!!!
KM
Kgotso M's update06 Aug 2020, 11:12
Reviewer Update
I’m disgusted with this nonsense of rain now!!! They are super pathetic with their stinking service. We can’t even get them on the phone but they don’t have the decency to call the clients back! It’s the 4th day without a working sim that just stopped and everyone around me with the same rain packages are working. If they can’t give me their service then why don’t they give me my money back and take their service and shove it where the sun doesn’t shine...I’m really angry with their nonsense! All they do is send an email just once and don’t reply to what you’re telling them!!!
