jJ
jimmyhuang J
1 reviews | Active since May 2016
31 Dec 2021, 09:27
Easy to sign up, difficult to cancel
We cancelled our service from Rain because they couldn’t provide it at our new address even though they say they cover the area. Now we found out that they hadn’t cancelled and have taken a payment from us this month. My wife called in to cancel and now they say there is no record of the call…sure… So easy to sign up but super difficult to cancel. Shoddy service
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Replies (2)0
Replies (2)jJ
jimmyhuang J's updateReviewer Update
03 Jan 2022, 22:08No response? We want a refund
jJ
jimmyhuang J's update03 Jan 2022, 22:08
Reviewer Update
No response? We want a refund
jJ
jimmyhuang J's updateReviewer Update
22 Feb 2022, 19:33More than a month later…why are all
ISPs the same? Easy to sign up but the after service is nonexistent. I don’t think anyone has actually looked at the context and history of the issues, have they?
ISPs the same? Easy to sign up but the after service is nonexistent. I don’t think anyone has actually looked at the context and history of the issues, have they?
jJ
jimmyhuang J's update22 Feb 2022, 19:33
Reviewer Update
More than a month later…why are all
ISPs the same? Easy to sign up but the after service is nonexistent. I don’t think anyone has actually looked at the context and history of the issues, have they?
ISPs the same? Easy to sign up but the after service is nonexistent. I don’t think anyone has actually looked at the context and history of the issues, have they?