Easton Berry Harrasment Calls for Rains Bad Systems

Think twice before getting a Rain Account. I opened a “Pay as you go Monthly” account in 2020/2021 roughly. It was paid by credit card deductions. I used it for a few months, but it was terrible and not working as advertised. My credit card expired and I did not bother to update it on Rain as I did not want the service anyway and it was paid monthly in advance. All was good; service was switched off until two years later, Easton Berry Attorneys started harassing me for R 49 that I owed Rain for something that was supposed to be paid as you go. I DID NOT ONCE GET AN INVOICE OR PHONE CALL FROM RAIN about the supposed outstanding amount, but it was nicely handed over to the sharks by Rain. WOW what excellent customer service, Rain! How to win customers 101! If you had the decency to phone/email me I would have gladly paid you your R49. I then paid the R 49 in April 2023 this year and then phoned the debt collectors to find out if I owed them any money. The lady answering the phone said no as long as its paid, they have records. I challenged them to listen to the recordings as they should have that against my number, but it was nicely lost or no one wanted to confirm that call. So now I’m being harassed by Easton Berry for an outstanding Rain account that’s not outstanding and they don’t want to tell me how much I owe them unless I agree that I owe Rain. Based on all the online complaints, this is a huge problem with Rain’s systems, billing, and false marketing, and I'm afraid I must disagree that I’m at fault. So I refuse to admit that, but is fully willing to pay Easton Berry for doing Rains job for them. Catch 22! They won't stop calling me unless I admit I'm at fault and I will not admit that as Rain is at fault. Google this issue you will see 100's of complaints. Rains at fault. Please stay away from Rain; it's a little debt trap, and the service does not work anyway. Waist of money and effort! Now I get endless calls! STAY AWAY! Go with Pay as you go from a reputable provider or get fibre!