MO
Mus O

1 reviews | Active since Oct 2020

01 Oct 2020, 15:13

E-rica service poor

I have been trying to activate my sim card for the past 3 days but failing on the e-Rica step or live face recognition. Why make an online activation that is not customer friendly even worst there is no alternative. Poor service Rain

0
Replies (1)
Rain
Rain's reply01 Oct 2020, 16:33
Official
Hi Mus O

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline