Dysfunctional

Not deserving of even one star. I started my Rain unlimited on the 23rd of January at R479 a month, on a month to month basis as I understand. The R479 was paid upfront on the 23rd of January. From the day I plugged in my sim card into a router, the internet was always down. I sent queries and phoned in and was advised to reboot my router facing my nearest tower which I did numerous times. I found myself walking around the yard looking for connection. I'd find it in one corner but after a few minutes the internet dropped again. After 2weeks of patience and trying to get it to work I was told that the nearest tower was down, at that stage my patience was over and I cancelled my sim card. I didn't realise the cancelation on the platform was not immediate turns out it bound me for the month of February. On the 4th February, about 2 weeks after getting the simcard and paying R479, I submitted a cancelation on the Rain platform. On the first of March my card was charged a further R139, 07. So in total I've paid Rain R618,07 for a total usage of 1.5211GB. The most expensive one and half Gig in my entire life and this is because the sim card does not work. The internet is horrible unusable. I paid R500 for Cell C 50GB which works perfectly. Don't be fooled by the unlimited story, it sounds cheap but it's very expensive because you pay for unlimited data that you can never access. I can testify after spending a total of R618, 07 on this so called unlimited data that I only managed to access 1.5GB in the entire two weeks I had it before throwing the simcard in the Bin. What a waste of my money. When I queried the extra amount charged I was first told it is because there was usage in February... Then later was told billing is not on usage but on the simcard being active. Their story is not even straight. Anyway money was lost but I will not recommend Rain to anyone!!!! Ever!!! Please avoid it if you can. You're better off with someone else