DROUGHT...

When I first signed up with Rain (less than a month ago) it took 3 days to activate my SIM, which they say take 2hrs... the IT department came back to me 2weeks later... DISGUSTING!!

Now... out of the BLUE, I wake up on Monday morning, have service for an hour and suddenly my lin just gets cut. It is the third day now and NOBODY has reverted back to me and yet they claim to have a 24hr turnaround period. The towers are apparently working fine and there is service in my area, yet my line is down and nobody can tell me why.

You can NEVER get through to management and I have tried calling Mr. Leigh so that he can fix this matter. I have asked that a manager calls me back and am STILL WAITING!!

The agents tell me they will send someone to check the line in 24 - 72hrs, which means,according to your service delivery timelines and how important it is for th organisation to keep to its promises.... I will go ALL of March without service.