TC
Tom C
1 reviews | Active since Nov 2018
01 Sept 2025, 19:20
Drought
Customer care takes forever to answer calls. Rude agents, pathetic service and coverage.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
01 Sept 2025, 19:39Hi @Tom
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
Rain's reply01 Sept 2025, 19:39
Official
Hi @Tom
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
TC
Tom C's updateReviewer Update
07 Sept 2025, 10:00I have spoken to an agent at your customer care. Got his name. Have emailed you and cancelled my service month end. You did not even bother getting back to me. I as always have a huge issue with speed tests and over all coverage and connection and you just don’t care.
TC
Tom C's update07 Sept 2025, 10:00
Reviewer Update
I have spoken to an agent at your customer care. Got his name. Have emailed you and cancelled my service month end. You did not even bother getting back to me. I as always have a huge issue with speed tests and over all coverage and connection and you just don’t care.
TC
Tom C's updateReviewer Update
07 Sept 2025, 16:40Refer to the email I sent you where I clearly state that you must come fetch your **** month end.
TC
Tom C's update07 Sept 2025, 16:40
Reviewer Update
Refer to the email I sent you where I clearly state that you must come fetch your **** month end.