RG
Riaan G
1 reviews | Active since Oct 2009
01 May 2025, 11:08
Dropped calls and useless service
I canceled rain a month ago and yet rain is still deducting. When I call your call centre Rose just hung up on me. Thr lady Abby I spoke to after that does not know what is going on or what she is doing. The router is also not even collected yet!
Helpful (0)
Replies (10)0
Replies (10)
Rain's replyOfficial
01 May 2025, 11:49Hey Riaan,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply01 May 2025, 11:49
Official
Hey Riaan,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
RG
Riaan G's updateReviewer Update
01 May 2025, 12:03Check your facebook messenger where it was confirmed!!! I have 2 emails and services has already been disconnected!!!
RG
Riaan G's update01 May 2025, 12:03
Reviewer Update
Check your facebook messenger where it was confirmed!!! I have 2 emails and services has already been disconnected!!!
RG
Riaan G's updateReviewer Update
01 May 2025, 12:35Email sent
***
Git a call on 26 april at 12:51 that confirmed cancellatiom
***
Git a call on 26 april at 12:51 that confirmed cancellatiom
RG
Riaan G's update01 May 2025, 12:35
Reviewer Update
Email sent
***
Git a call on 26 april at 12:51 that confirmed cancellatiom
***
Git a call on 26 april at 12:51 that confirmed cancellatiom
RG
Riaan G's updateReviewer Update
01 May 2025, 20:58Now you sending me messages you tried calling me but I didnt answer! I dont even have a missed call on my phone! Pathetic!
RG
Riaan G's update01 May 2025, 20:58
Reviewer Update
Now you sending me messages you tried calling me but I didnt answer! I dont even have a missed call on my phone! Pathetic!
RG
Riaan G's updateReviewer Update
02 May 2025, 13:19That is not what I was told on the phone
RG
Riaan G's update02 May 2025, 13:19
Reviewer Update
That is not what I was told on the phone
RG
Riaan G's updateReviewer Update
02 May 2025, 13:24On the invouce it clearly states that tge payment is for MAY
RG
Riaan G's update02 May 2025, 13:24
Reviewer Update
On the invouce it clearly states that tge payment is for MAY
RG
Riaan G's updateReviewer Update
02 May 2025, 13:31And the fact that you cannot reach me on phone shows you lying. Apparently cant get hold of me but not a single missed call
RG
Riaan G's update02 May 2025, 13:31
Reviewer Update
And the fact that you cannot reach me on phone shows you lying. Apparently cant get hold of me but not a single missed call
RG
Riaan G's updateReviewer Update
02 May 2025, 14:03Like I said, the invoice shows that:
1. Invoice is for MAY 2025
2. SERVICES WAS DISCONNECTED BEFORE END APRIL
1. Invoice is for MAY 2025
2. SERVICES WAS DISCONNECTED BEFORE END APRIL
RG
Riaan G's update02 May 2025, 14:03
Reviewer Update
Like I said, the invoice shows that:
1. Invoice is for MAY 2025
2. SERVICES WAS DISCONNECTED BEFORE END APRIL
1. Invoice is for MAY 2025
2. SERVICES WAS DISCONNECTED BEFORE END APRIL
RG
Riaan G's updateReviewer Update
02 May 2025, 14:03It shows invoce period may
RG
Riaan G's update02 May 2025, 14:03
Reviewer Update
It shows invoce period may
RG
Riaan G's updateReviewer Update
03 May 2025, 20:46Then way does the invoice show 1 - 31 May?
RG
Riaan G's update03 May 2025, 20:46
Reviewer Update
Then way does the invoice show 1 - 31 May?