cS
chang S

1 reviews | Active since May 2021

07 Jan 2024, 09:42

Draught 💧

Whoever the CEO is should step down and get exiled!

Advertising a certain price, yet my bill seems to be jumping up and down (no it's not me paying for the next month). I think only 3 months have I paid 529 (the rest of the time there is a suprise double payment in one month ???), as if they were doing probation the signal was conveniently full after that 😂 suddenly by coincidence I get near full speed for about a week or less a month while 75% being on 2 or 3 bars connectivity.

In fact they keep killing their own towers, suddenly I keep having to move the router to opposite ends of the house...

0
Replies (2)
Rain
Rain's reply07 Jan 2024, 10:12
Official
 Hi  chang soo . 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

cS
chang S's update08 Jan 2024, 00:55
Reviewer Update
I have already phoned etc a few times no one can tell me what this hidden cost is that is nowhere on the contract. Internet or internot which has already revealed it's true colours for the past few days, 5g not connecting at all, 4g is about a 90kb unstable disconnects every 5-10 mins...
I doubt they care since They keep giving vague replies