EG
Estelle G

1 reviews | Active since Jan 2020

30 Nov 2021, 13:30

DOUBLE DEDUCTIONS!!!!!

Good day.... I don't understand why Rain deduct twice from my account, what is the 250 for that you had deduct...We already live to survive everyday and than you came and take monies from me... What the hell!!!!

0
Replies (9)
EG
Estelle G's update30 Nov 2021, 13:53
Reviewer Update
No my dear... Rain was off for while full month.. How can you deduct it... Now this is the first rain work after you deduct.....are we paying rain in advance of errears???? If it is in arrears or advance than it's only the month that was not paid that was supposed to be deducted... This is ridiculous

EG
Estelle G's update30 Nov 2021, 13:55
Reviewer Update
I do not agree that you deduct September month. That was already paid... October was not paid and you were supposed to deduct October and not two months

EG
Estelle G's update30 Nov 2021, 14:10
Reviewer Update
This in unacceptable my dear....You can't deduct twice if rain was off.... If its in arrears, why deduct of rain was off for the month of Oct?????
EG
Estelle G's update30 Nov 2021, 14:10
Reviewer Update
Why don't you go check that rain was off for the month of October... Go check and see... We didn't make use of rain card!!!!
EG
Estelle G's update30 Nov 2021, 14:51
Reviewer Update
We didn't use any my dear... I WILL NOT LEAVE IT LIKE THIS..... BECAUSE IT DID SHOW ON MY 259 MUST BE DEDUCTED FROM MY ACCOUNT... NEITHER DID USE IT... DDOUBLE CHECK YOU WORK
EG
Estelle G's update30 Nov 2021, 14:52
Reviewer Update
Amount show on my app was 217 and not 217 plus 250
EG
Estelle G's update30 Nov 2021, 20:16
Reviewer Update
So for the 100 MG.. I paid 217 almost the amount of 250 that I paid for one month.. Will definitely take you to social media for this ****..
EG
Estelle G's update06 Dec 2021, 11:35
Reviewer Update
Good morning Again... I need someone to contact me... Because Rain did double deduct me.. I want my refund as I didn't use Oct... It was off for the whole month... But they claiming I did use 100gig...thats is impossible as my rain rooter was off.... You service is poor and I will definitely not recommend it to my enemy
EG
Estelle G's update07 Dec 2021, 07:26
Reviewer Update
Good Morning

I'm still waiting for someone to get intouch with me.. As the previous one, didn't give me a proper answer