AN
Amanda N

1 reviews | Active since Feb 2022

02 Dec 2025, 11:19

Double deduction

I am very disappointed with their customer service because they deducted double instalment on the 25th of November 2025. Today is the 2nd of December 2025 as I requested a refund for that and everyday they telling me the issue has been escalated and no one has gotten back to me.

0
Replies (3)
Rain
Rain's reply02 Dec 2025, 12:32
Official
Hi Amanda,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain. 
AN
Amanda N's update02 Dec 2025, 12:45
Reviewer Update
I will awaiting your feedback as I have given you my banking details in private
Rain
Rain's reply02 Dec 2025, 12:49
Official
Hi Amanda,

Received, thank you. 

Regards,
rain