MN
Mojalefa N
1 reviews | Active since May 2019
03 Jan 2022, 13:30
Double Debited in one month
I am honestly frustrated; I was double debited in December, the first debit went off on the 23rd December, and the 2nd debit on the 31st of December. this is honestly frustrating and I have received no response despite sending several emails.
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Replies (2)MN
Mojalefa N's updateReviewer Update
03 Jan 2022, 15:52If that is the case I should have been billed in January and not in December. It's impossible a person can be billed twice in a month it doesn't matter if you pay in advance or in arrears, one debit order should go off.
MN
Mojalefa N's update03 Jan 2022, 15:52
Reviewer Update
If that is the case I should have been billed in January and not in December. It's impossible a person can be billed twice in a month it doesn't matter if you pay in advance or in arrears, one debit order should go off.
MN
Mojalefa N's updateReviewer Update
03 Jan 2022, 15:58My debit order should be set for the 25th of each month, the amount was taken on the 23rd as a result of the public holiday, my next billing should have been on the 25th of January 2022. There is no reason to debit me twice. The second debit should be refunded as simple as that.
MN
Mojalefa N's update03 Jan 2022, 15:58
Reviewer Update
My debit order should be set for the 25th of each month, the amount was taken on the 23rd as a result of the public holiday, my next billing should have been on the 25th of January 2022. There is no reason to debit me twice. The second debit should be refunded as simple as that.