double debited despite my accounts being up to date

Item: Rain
Rating: 2
Author: Lewazi M

My bank account was double debited despite my accounts being up to date. When I contacted the call center, they couldn’t even explain why it happened. I’ve been with Rain since 2020 and never had issues until now—but this is the last straw. Definitely leaving them

Helpful (0)

Replies (1)

Rain's replyOfficial

17 Mar 2025, 14:16

Hi Lewazi M,

Thank you for bringing your billing complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply17 Mar 2025, 14:16

Official