TM
Tshepo M
1 reviews | Active since Jun 2024
28 Feb 2026, 05:48
Double Debit and No Internet Access
I have been debited twice and my Internet is not restored. I tried to reach out to them and it's been 3 days now, nobody cared to contact me yet my money is gone. Rain is unprofessional and do not care about service. I want my money back!!!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
28 Feb 2026, 09:27Hi Tshepo ,
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply28 Feb 2026, 09:27
Official
Hi Tshepo ,
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
TM
Tshepo M's updateReviewer Update
28 Feb 2026, 11:42You cannot charge me for service you don't provide. As far as I know I am being billed to have Internet, not for holding router with no Internet in my hand. You billed me twice and blocked your Internet. Your service is useless and all South Africans must know that using your service is a waste of resources. I WILL NEVER AGAIN USE YOUR SERVICE! I WANT MY MONEY BACK WHICH YOU BILLED ME FOR NOTHING!!!
TM
Tshepo M's update28 Feb 2026, 11:42
Reviewer Update
You cannot charge me for service you don't provide. As far as I know I am being billed to have Internet, not for holding router with no Internet in my hand. You billed me twice and blocked your Internet. Your service is useless and all South Africans must know that using your service is a waste of resources. I WILL NEVER AGAIN USE YOUR SERVICE! I WANT MY MONEY BACK WHICH YOU BILLED ME FOR NOTHING!!!