NG
Nombulelo G
1 reviews | Active since Jun 2021
25 Aug 2026, 04:53
Double debit again
Rain has double debited me again this month. It seems like this keeps going on every month. This is money that I need in my account for essentials . This is unacceptable and *********. They are basically *****ing my money and will take another 20 days to return it.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
25 Aug 2026, 08:52Hi Nombulelo
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
Rain's reply25 Aug 2026, 08:52
Official
Hi Nombulelo
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We’re looking into your billing enquiry and will reach out soon with an update.
Regards,
rain.
NG
Nombulelo G's updateReviewer Update
25 Aug 2026, 08:53I need my money back and to have this not repeat the third time as it is texting and exhausting
NG
Nombulelo G's update25 Aug 2026, 08:53
Reviewer Update
I need my money back and to have this not repeat the third time as it is texting and exhausting
NG
Nombulelo G's updateReviewer Update
26 Aug 2026, 07:23Rain has not refunded me the double subscription fee they double debited. I have asked for a proof of the refund and it has not been sent to me . I need that money in my account today and I need these double debits to stop as it is such an inconvenience for me
NG
Nombulelo G's update26 Aug 2026, 07:23
Reviewer Update
Rain has not refunded me the double subscription fee they double debited. I have asked for a proof of the refund and it has not been sent to me . I need that money in my account today and I need these double debits to stop as it is such an inconvenience for me