SM
Snowy M

1 reviews | Active since Mar 2020

07 Mar 2025, 11:46

Double charges, and billing issue s

Rain I thought you had improved your service clearly I was wrong. Why was I charged and my account showing overdue when my account is up to date? Money was deducted from my account on Feb 26, and now again you want to run payment on the 7th, what is going on?

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Replies (1)
Rain
Rain's reply07 Mar 2025, 12:18
Official
Hey Snowy M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.