ML
Mpilo'enhle Langa

1 reviews | Active since Jun 2022

03 Apr 2023, 18:20

Double charged

Guys Rain data has become something else,December I was told I owe 1 month which didn't add up to me ,because Rain you pay for the month you used.i still paid the double bill that was said I owe, now again I paid early for April I'm told I owe again,guys what's all this ?i texts them on support no body replies after 2 weeks I have not received my response and my connection is stopped.you guys are just frustrating us

0
Replies (2)
ML
Mpilo'enhle Langa's update03 Apr 2023, 18:22
Reviewer Update
I have contacted you guys on support regarding your my bill and was avoiding this ,no body responded to the complaint 2 weeks ago ,before making the payment because I didn't want this
Rain
Rain's reply03 Apr 2023, 18:24
Official

Hi Mpilo'enhle 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain