EP
EA P
1 reviews | Active since Nov 2021
02 Jun 2025, 16:29
Double charge
Yesterday on the 2nd of June 2025 my payment went off. They went and just take a double installment. Now on the Raingo app you have to deal with a stupid AI robot. Can someone from Rain please respond and explain why. No one is responding to mails etc.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Jun 2025, 19:15Hi Ea,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply02 Jun 2025, 19:15
Official
Hi Ea,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
EP
EA P's updateReviewer Update
10 Jun 2025, 12:54Good afternoon
Just would like to thanks Rain for refunding me. I was billed doubled for end of May. Thanks for the respond and service.
EA Pentz
Just would like to thanks Rain for refunding me. I was billed doubled for end of May. Thanks for the respond and service.
EA Pentz
EP
EA P's update10 Jun 2025, 12:54
Reviewer Update
Good afternoon
Just would like to thanks Rain for refunding me. I was billed doubled for end of May. Thanks for the respond and service.
EA Pentz
Just would like to thanks Rain for refunding me. I was billed doubled for end of May. Thanks for the respond and service.
EA Pentz