DS
Dominic S
1 reviews | Active since Jun 2016
13 Aug 2020, 07:51
Double BIlling
Rain debited my account twice, and now refuses to respond to support requests. I have made 4 support requests over a week. And no response.
They are normally a great network, but their support is abysmal.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
13 Aug 2020, 09:39Hi Dominic
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply13 Aug 2020, 09:39
Official
Hi Dominic
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
DS
Dominic S's updateReviewer Update
13 Aug 2020, 10:16Thank you for the reply. I am also hoping to get this sorted out soon. As other than this issue rain has been wonderful for me
DS
Dominic S's update13 Aug 2020, 10:16
Reviewer Update
Thank you for the reply. I am also hoping to get this sorted out soon. As other than this issue rain has been wonderful for me
DS
Dominic S's updateReviewer Update
19 Aug 2020, 15:49I have still received no feedback since the last call from Rain.
DS
Dominic S's update19 Aug 2020, 15:49
Reviewer Update
I have still received no feedback since the last call from Rain.