DB
Dorothy B
1 reviews | Active since Jul 2021
08 Jan 2025, 20:50
Double Billed - Services suspended
I have been double billed since end of November 2024 and every week my service gets suspended which I have to call to get it reinstated. I have logged five tickets and still the matter haven't been resolve. They promised that an agent will contact me soon every time but until today, I haven't receive any feedback nor communication from the rai support team
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Rain's replyOfficial
09 Jan 2025, 07:19Hey Dorothy B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply09 Jan 2025, 07:19
Official
Hey Dorothy B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.