Double Billed

I am extremely disappointment and frustrated with your service entirely and this is happening for the 3rd time since i started using rain.

I was shocked to discover that I was billed twice in a single month, which is completely unacceptable. As an upfront customer, I expect accurate and timely billing practices which was supposed to only be R529 but i paid double.

To make matters worse, despite being an upfront customer, my service was abruptly disconnected without any prior notice or explanation. This disruption has severely impacted my ability to communicate and conduct my daily activities, which is highly unacceptable.

I demand an immediate refund for the double billing that occurred and a prompt reconnection of my service. I urge your team to rectify this situation promptly pleases!!!

If this issue is not resolved, I will escalate my complaint further ASAP. The public must know about the ********* practices at Rain. It is totally unacceptable 😡😡😡😡😡😡😡😡