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Ntandoyenkosi N
1 reviews | Active since Jun 2022
21 Jun 2022, 11:54
Double billed 3 months
I'm very frustrated about the Service from Rain as for 3 months I have been double billed on my account as there are sending a courier to collect the router. I have been sent from pillar to post about on why I have been billed for the service im not using. I want my refund and come get your router or I will deliver it at your Bryanston offices.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
21 Jun 2022, 12:01Hi Ntandoyenkosi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply21 Jun 2022, 12:01
Official
Hi Ntandoyenkosi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
NN
Ntandoyenkosi N's updateReviewer Update
21 Jun 2022, 13:35There is no usage on that line and I have not used it for over 4 months.i spoke to a lady who told me that it was cancelled on the 31st of May and a courier will be dispatched to collect it.frankly I'm tired of this run around
NN
Ntandoyenkosi N's update21 Jun 2022, 13:35
Reviewer Update
There is no usage on that line and I have not used it for over 4 months.i spoke to a lady who told me that it was cancelled on the 31st of May and a courier will be dispatched to collect it.frankly I'm tired of this run around
NN
Ntandoyenkosi N's updateReviewer Update
21 Jun 2022, 13:44How long is this going to take? Please refer to reference ***, where your consultant confirmed that the line was not in usage. I need action
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Ntandoyenkosi N's update21 Jun 2022, 13:44
Reviewer Update
How long is this going to take? Please refer to reference ***, where your consultant confirmed that the line was not in usage. I need action