BM
Buhle M

1 reviews | Active since Dec 2014

31 Jan 2024, 11:47

DON’T USE THIS SERVICE! SAVE YOURSELF!!!

I signed up for a Rain account in 2020 on a month -on-month contract. After a few months and numerous complaints to their technical support team I decided to cancel. They have now sent me to collections (nu debt) after years of not using the service. I paid and told them to remove me from their ****ed up system. Today, I get yet another invoice to make payment of a service I don’t use.

You call their call centre and you get an automation reply.

Rain - ****EN REMOVE ME FROM YOU DAMN SYSTEM THIS VERY HOUR!!

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Replies (1)
Rain
Rain's reply31 Jan 2024, 11:51
Official
Hi Buhle Mbele, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.