HC
Hanli C
1 reviews | Active since Aug 2017
18 Jan 2023, 05:59
Don't use RAIN
I changed from fibre to RAIN and what a mistake. The sales person misled me. I explicitly said I am a gamer and I need good upload and download speed and a stable line. She told me to take their best (and most expensive package). I get over 1300 latency when connecting to a game (and I have the screenshots to show this). The line is very unstable and drops all the time. When it is loadshedding I can't even use it to Skype. The support centre is totally useless. I will be cancelling my contract.
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Replies (1)Rain's replyOfficial
18 Jan 2023, 08:42Hi Hanli
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply18 Jan 2023, 08:42
Official
Hi Hanli
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
