OP
Onkgopotse P

1 reviews | Active since Mar 2023

30 Mar 2023, 09:25

Don't use rain

Rain has left a bad taste in my mouth. I was using the limited data SIM card then I decided to upgrade to the 5G router package where all my woes started. I was sent a faulty router and I contacted the call centre to inform them about the issue. We ran through their troubleshooting process which didn't help, I was then told a member of their technical team would come assist... It's been a week of me waiting and empty promises. I'm highly disappointed

0
Replies (4)
Rain
Rain's reply30 Mar 2023, 09:38
Official
 
Hi  Onkgopotse 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
OP
Onkgopotse P's update30 Mar 2023, 09:52
Reviewer Update
More promises , zero action
OP
Onkgopotse P's update30 Mar 2023, 10:23
Reviewer Update
I'm available at the moment
OP
Onkgopotse P's update30 Mar 2023, 10:55
Reviewer Update
I just spoke to a rude consultant. He said his name is Bradley Stein , I hope he goes for retraining because his call was very unhelpful. He wouldn't listen to any of my complaints, he just wanted to push paper. How do I cancel my subscription ?