JP
Juan-pierre Pretorius

1 reviews | Active since Jun 2022

25 Jun 2022, 08:21

Don't trust these people theres a reason why you pay top quality at other internet providers for service and no *****.

Absolutely WORST experience in my life. I Paid top package speeds and was using it alone no one else to slow it down. Simply can't connect 70% of the time and the other 30% it's slower than 2010 blackberry loading screen. ABSOLUTELY disgusted with the customer services, after canceling the internet PRECISELY (38 DAYS AGO) Woke up this morning with a surprised payment that has gone through and wow seems when i deactivated my subscription they deactivated my sim card in the first hour but completely forgot to remove me from the monthly payment list. As THEY BOW STOLE MONEY FOR A SERVICE THAT WAS CANCELED A MONTH AND A HALF AGO. AFTER COMPLETING MY FINAL PAYMENT.

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Replies (1)
Rain
Rain's reply25 Jun 2022, 08:40
Official
Hi Juan-pierre

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.