NS
Nelis S

1 reviews | Active since Feb 2019

26 Aug 2025, 06:26

Don't trust the upgrade procesure from legacy to one of the new ones if it is your primary nr

I have been trying to port my primary nr from one contract to another which i was told should not be a problem. It is 5 port requests later and still struggling. I want to cancel my old contract but will loose my nr that i have had for more 22 years. Kept getting on raingo someone will contact me. Still waiting. If you are in legacy dont trust the upgrade

0
Replies (2)
Rain
Rain's reply26 Aug 2025, 09:18
Official
Hi Nelis,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
NS
Nelis S's update29 Aug 2025, 09:31
Reviewer Update
After many phone calls, i can say at least the matter is now resolved and can cancel my legacy and move over to 101. Still best internet, just need work on phoning clients back when they say they will