Don't trust Rain..

A few months ago I wrote in on our Rain service.. terrible signal ,we paid for internet coverage that we didn't use... after weeks and weeks of calling them to no avail , I came to Hello Peter and I got a call the same day. Now I am back with a whole new problem 7 months later. This time we did the '101' upgrade which over the phone was an exchange of R1. Which we paid same time. On that call I asked what would be my new subscription cause the old one was R670 . I was told R625. Asked for the old to be canceled and was assured my bill will come to R625. Come month end and I'm deducted R1031. After several attempts to contact them again I was told the old subscription was not canceled. They say they will escalate the matter and someone will call but they never do. Finally someone managed to cancel and promised me that R670 will be credited and I won't have to pay for May. Today my account was deducted R649.. the money I had kept to buy my childs a birthday cake.. this service is so terrible. I don't recommend it at all. Im so fed up..