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Prudyy M

1 reviews | Active since Nov 2022

02 Feb 2024, 10:27

Don't subscribe to rain, they are ****mers

I'm tired of going up and down with these people, even after my review last week they still trying to deduct from my account, and suddenly after getting a call from their consultant my service shows that it's active even though I canceled meaning he reversed my cancelation, mxm I don't know how many times I must say my Sim is lost and I've canceled this useless subscription, looks like this thing of *****ulently debiting from customers is a norm to them, cos even when u call them they'll turn u in to a fool by making u hold for 15 minutes then the line goes silent, remove me from ur books please I've heard it with this ****mers, TO THE PONTETIAL RAIN CUSTOMERS, MY ADVICE TO U IS STAY THE **** AWAY FROM RAIN TO SAVE UR SELF FROM HEADACHES AND UR MONEY BEING ******. EVEN THEIR CONSULTANTS ARE RUDE AS ****

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Replies (2)
Rain
Rain's reply02 Feb 2024, 10:38
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
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Prudyy M's update05 Feb 2024, 11:34
Reviewer Update
They never "got to this ASAP" infact they've been trying to deduct from my account even though I told them I lost the Sim and it hasn't been active since December 2023, even the consultant that I talked to never checked my case and got to it, so it's just empty promises and they enjoy taking money from people, don't be fooled this is not pay as u use, I'm now being told that I'm paying R499 for just being on the rain network... I requested for my account to be canceled it was on 00 balance and it showed on my app, but after a consulted called me he changed that cancelation request to active and they started bailing me again even though I've told them multiple times that their some is lost and I can't pay for network I don't use but they still trying to debit even now.... Stay away from these ****rn ****mers 🚮🚮🚮🚮