DON'T SUBSCRIBE TO RAIN

Rain has by far the worst service. I tried multiple times from December to downgrade my subscription by making multiple requests for them to call me and I received was reference emails and no calls. Then I decided that I don't want the service anymore I made multiple requests also mentioning that in their app as there is that option when you request a call from that to describe what you need assistance with. Instead I received a call yesterday months later from a Rain agent that refered me to the billing department only to get my call cut off. The most frustrating thing is that they keep on debiting my account and incurring costs with every bounced debit. And they don't have the Cancel subscription option in their app or website.