BJ
Basil J

1 reviews | Active since Sept 2017

21 Dec 2022, 20:28

Don't join Rain Internet they lie about product and don't give support.

Rain internet is by far the worst provider on the market. I was **** to when signing up. The sales person told that the internet will work during loadshedding as long as its got power to the modem, this is a lie. This so called 5G buffers all the time, I have full signal and in the middle of 5G area. Tried for more than a week now to contact support but no luck. They don't answer calls or respod to email or their message platform. All I want to do is cancell this ******* product. Please safe yourself the stress and don't join rain. To Rain: if you think I'm unfair then sorry but all you had to do was not lie and give me the support and produ t "you" promised!

0
Replies (2)
Rain
Rain's reply22 Dec 2022, 07:53
Official

 Hi Basil 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
BJ
Basil J's update18 Jan 2023, 11:50
Reviewer Update
Good day. Yes please proceed with cancelation and collection of your modem. Thank you