AP
Adriaan P

1 reviews | Active since Feb 2015

28 Jun 2024, 14:29

DON'T GO WITH RAIN EVER!!!

After finally being able to cancel the contract on February 2024 i receive sms'es 28 june that we are being handed over to a debt collector for 2 months of no payment for the month of march and april 2024. Our last payment was on 4 march and the courier company that needs to collect the router informed us on 4 march that they will be collecting the router. The payments went off the bank account and could not have been cancelled by myself or the bank. Now they want to take money without giving me a call or a proper email, just a sms that also looks like a ****. Probably the worst internet provider in south Africa

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Replies (1)
Rain
Rain's reply28 Jun 2024, 14:45
Official
Hi Adriaan,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.