VS
Vida S

1 reviews | Active since Aug 2012

03 May 2021, 10:47

DONT GO RAIN

Again Rain has debited money ********ly from my account for the 3rd month in a row! I have tried to stop it at the bank with no success as they seem to have a way of getting into your account without any authorisation to do so! I have even received a confirmation early April to say that they have stopped the sim after my previous complaint via Hello Peter, but their word clearly means nothing. PLEASE STAY AWAY FROM THIS SERVICE PROVIDER.

0
Replies (2)
Rain
Rain's reply03 May 2021, 11:51
Official
Good morning Vida.

Kindly accept my apology for the inconvenience caused.
please note that our billing is working on resolving your issue and will get back to you.

Kind Regards 
rain 
VS
Vida S's update03 May 2021, 20:25
Reviewer Update
I am sorry but that is all you do is apologise and 'billing' takes forever to sort out the problem! I will be reporting you to the consumer protection council.