DONT GO RAIN

I bought the sim card and jumped through all the hoops to get it registered, paid for the first month in advance and I had poor to no internet connection in Potchefstroom area. After trying for about 3 days I realised that it was not going to work, I logged a query on their website to cancel the subscription. I received several phone calls and emails from them and every time they said they will escalate the query. End of the month a deduction on my account for R30, I left it as I thought it might be a prorata fee for cancelling, even though I requested a refund. End of next month a deduction of R479!! Queries still get escalated with no solution!! There is no number to phone them and I had to go to the bank to try and sort this out. Now I have to write emails to my bank explaining the whole situation to try and get the deduction reversed. Lots of trouble and extra money for ABSOLUTELY NOTHING!!