Don’t expect to be connected with Rain

I picked up a Rain SIM card from Click on Tuesday and completed the online activation and Rica the same day. It’s been two days now. My account had been debited for the data and I still don’t have connection. It’s been two days now and every time I call the support line, I am given a story about my sim activation still being in the queue. The websites FAQs indicate activation after 2 hours of completing the activation of the sim. Seems like they cannot live up to their promises and they are of no help to resolve the issue.