CW
Charl W

1 reviews | Active since Apr 2025

23 Apr 2025, 08:29

DONT EVEN SIGN UP

Good day,

I would Not RECOMMEND RAIN AT all, I would Usually do but not anymore. I am from rain since 2023 great start till march 2024 then i had slow speeds. phoned it was sorted. But now same time 2025 for a month I still have the same slow internet.

I have phoned asked for service request and nothing. My line is a 4G line I know @ 30MBs and it was fine since last year till now. got speeds up to 1/3 mbs, so I decided to go for 60mbs as I need the speeds was fine for the activation day and then it is on 6/8 mbs.

they are really useless even customer care is K@#. Reboot your router/ Move your router/Reset your router I mean really do you think I am that stupid even the one Consultant or useless person working there tells me the tower is 2km away... really why did I not have slow speeds last year. oh dear Consultant they use rowers in space with a greater distance...

But I see there is no joy with them I would recommend not getting rain get a different ISP.

0
Replies (4)
Rain
Rain's reply23 Apr 2025, 08:34
Official
Hi Charl W

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
CW
Charl W's update23 Apr 2025, 11:07
Reviewer Update
Screenshot 2025-04-23 110151.png 15.14 KB

Screenshot 2025-04-23 110247.png 13.05 KB

Please have a look at the above attachments my Screen shots are from today please explain why i am paying that if my line is still 30mbs.



CW
Charl W's update24 Apr 2025, 21:04
Reviewer Update
OH RAIN DONT YOU STRESS ABOUT THE SCREEN SHOT. it is just to say my router states it is a 30mbs line but I paid pro rata on a 60mbs line.... but it does not matter my internet is still slow for a month now. Anyone who is reading this do not SIGN UP!!! as speeds are K@*.
Rain send me your address so I can bring you stuff back make sure there is Vaseline....
And I don't want stories of cancelation and debit orders after cancelation..... OKAY DANKIE!!!
CW
Charl W's update25 Apr 2025, 20:36
Reviewer Update
Good day Rain,

I you would like to Call Me please do it on working hours not at 21:35 the night.
Avail hours 7:00 - 16:00 weekdays.